FAQs

What is Walesi?

Walesi is a Fijian Government initiative delivering FREE–to–Air television to all Fijians. Walesi currently has 8 Channels:

  1. FBC
  2. Fiji One
  3. FBC 2
  4. Channel 2
  5. FBC Sports
  6. MaiTV
  7. Parliament Channel
  8. Hope Channel
How do I get my new Walesi Set Top Box?

There are two ways to get a Walesi Set Top Box:

  • Fijian Government Subsidy – If your combined annual Household Income is below $30,000, you qualify for a Government subsidy. You will receive the Walesi Set Top Box for Free. Click Here to access application form.
  • Buy Set Top Box – If your Household Income exceeds $30,000, you will need to buy the Walesi Set Top Box. Click here for more details.

In both cases, to obtain a Walesi Set Top Box, you must provide your EFL Bill, Pay Slip and a valid form of identification (i.e Driver’s License, FNPF/FRCS Joint Card, Passport or Voter Registration Card)

Will there be ongoing charges once I purchase a Walesi Set Top Box?

There are no sign-up fees and no monthly rental or contracts. All you need is a TV, Walesi Set Top Box and a UHF antenna or satellite dish.

Is the UHF Antenna included in the free Walesi Set Top Box package?

No, the Set Top Box does not include the antenna kit.

What is the cost of a 43 Element UHF Antenna?

The 43 Element UHF Antenna can be purchased separately which includes a 10-meter RG6 cable and J mount stand.

For more information, please refer to the links below:

How many channels are offered on the Walesi platform?

The 8 channels are:

  • FBCTV
  • Fiji One
  • FBC Sports
  • MaiTV
  • Channel2
  • FBC2
  • Parliament Channel
  • Hope Channel
Will I be able to watch movies via the Walesi Set Top Box?

Yes, you will be able to watch movies on channels aired by Free-To-Air Broadcasters like FBC/Fiji TV and Mai TV, but not on a separate channel.

Will I be able to record programs aired on the Walesi Platform?

Yes, the Walesi Set Top Box provides a feature to record programs via USB.

Can I get Walesi to assist me in installation?

Yes, Walesi has a community installation team that can assist you with the installation and a fee is charged.

Antenna Installation / Back Up Service

Metro Areas – $45.00

Satellite Installation / Back Up Service

Metro Areas – $149.00

 

How can I get a new remote or power adapter?

You can visit any Walesi office or customer care centre and purchase the following replacement items:

Remote – $25.00
Power Adapter – $20.00
HDMI Cable – $10.00
AV Cable – $5.00

Will I get a HDMI cable with the Walesi Set Top Box?

No, you will not get a HDMI cable with your Walesi Set Top Box.

The start-up box only comes with AV Cables and you are required to buy the HDMI separately. Accessing Walesi TV using a HDMI cable provides improved sound and picture quality.

Note: The satellite kit comes with a HDMI cable.

How do I install my Walesi Set Top Box?

Please refer to the video below to install your Walesi Set Top Box:

https://www.youtube.com/watch?v=fKxPrVsSIPo

Why should I use a Walesi Satellite Kit?

The satellite coverage is only offered to areas with no terrestrial coverage. This service will provide 8 FREE-to-Air channels:

  1. FBC
  2. Fiji One
  3. FBC 2
  4. Channel 2
  5. FBC Sports
  6. MaiTV
  7. Parliament Channel
  8. Hope Channel
Will the Walesi Satellite decoder work with the Sky Pacific dish?

No, the Sky Pacific dish is not compatible with the Walesi reception. The Walesi signal can only be received via the Walesi satellite dish.

How much will I pay to purchase a Walesi Satellite Kit?

There are two ways to get a Walesi Satellite Kit:

  • Under Government Subsidy – If your combined annual Household Income is below $30,000, you qualify for a government subsidy. Therefore you can get the Walesi Satellite Set Top Box Free of Charge. However, the Satellite Dish will cost you $250.00.
  • If your combined annual Household Income exceeds $30,000, you will have to purchase the Walesi Satellite Kit for $400.00.

In both above cases, to obtain a Walesi Satellite Kit, you must provide your EFL bill, pay slip and a valid form of identification (i.e, Driver’s License, FNPF/FRCS Joint Card, Passport or Voter Registration Card)

What items are included in the Satellite Kit?

The Satellite Kit includes a Satellite Decoder, LNB Arms, Mounting Dish Cover and 10 Meter RG6 cable.

What’s on the Walesi App?

You can view 8 FREE–to–Air channels on the go:

  1. FBC TV
  2. Fiji One
  3. FBC Sports
  4. Mai TV
  5. Channel 2
  6. FBC 2
  7. Parliament Channel
  8. Hope Channel
Is the Walesi App compatible with all types of Handsets?

No, the Walesi App only works with handsets that have Android 5.0 version or higher, and IOS 8.0 version or higher.

Do I need to have Internet Connection to access the Walesi App?

Yes, Internet connection is required to access the Walesi App successfully.

How to download the Walesi App?
Is the Walesi Mobile App compatible on Smart TVs and Laptops?

No, the Walesi App is only compatible on smart phones and tablets.

How do I install my Walesi Mobile App?

Please refer to the video below to install your Walesi Mobile App:

https://www.youtube.com/watch?v=1ah7_3MzRzc

What is digitalFIJI WiFi?

digitalFIJI WiFi is a Fijian Government initiative where Fijians can access FREE 60 minutes daily internet at high traffic public locations.

Where is digitalFIJI WiFi available?

digitalFIJI WiFi is available at 16 locations:

  1. Ba, Bus Stand/Market
  2. Korovou, Market/Bus Stand
  3. Labasa, Civic Center/Market/Bus Stand
  4. Lami, Tikaram Park
  5. Lautoka Bus Stand/Market
  6. Lautoka, Shirley Park
  7. Nadi, Koroivolu Park/Bus Stand
  8. Nausori, Syria Park
  9. Navua, Bus Stand/Market
  10. Rakiraki, Bus Stand/Market
  11. Savusavu, Foreshore/Market
  12. Sigatoka, Riverside/Market
  13. Suva, My Suva Park
  14. Suva, Sukuna Park
  15. Tavua, Bus Stand/Market
  16. Valelevu, Rajendra Ground/Market
How can I connect to digitalFIJI WiFi?

Please refer to the video below to connect to digitalFIJI WiFi:

https://www.youtube.com/watch?v=k1xJFZO5xLk