WALESI SUBSIDY

How to access the subsidised Set Top Box

Walesi is a Government initiative to deliver free-to-air television to all Fijians, and ensure everyone has access to information, technology, and education. As part of the initiative Walesi is providing free Set Top Boxes to every household that has an annual income under $30,000, or people who qualify for the FEA subsidy.

I qualify for FEA subsidy, what do I do?

If you are receiving an FEA subsidy, please download and complete the Walesi Subsidy Application form and send back to us at info@walesi.com.fj. If you have already filled out the form and returned to us, but haven’t heard back, we may still be processing your application.

Can I get a free Set Top Box if I am not on the FEA subsidy?

Even if you don’t qualify for the FEA subsidy, you may still qualify for a Set Top Box if your household annual income is under $30,000. This would apply if you use solar power, a generator or you are renting. Download our Walesi Subsidy Application form and fill it out, or, contact Walesi if you are unsure.

Where else can I apply for a Set Top Box?

You can also apply for a Walesi subsidy by visiting your local FEA office.

What details do I need to give you?

You will need to supply your name, a copy of your ID, your FEA account number (if you have one), a copy of your FEA bill and details of where you live. Once we have this information we can advise you on whether you need an antenna or satellite dish*. You must also have your form witnessed by a JP/lawyer/DO/Advisory Councillor or Police Officer.

What do I do with the Walesi Subsidy Application form?

You can take the form to your nearest FEA office and leave it there, or, you can email it to info@walesi.com.fj

Remember, if you are applying for FEA electricity at the same time, then you need to fill out both the Walesi Subsidy Application Form and FEA’s subsidy form.

How long does it take to process my application?

We are receiving hundreds of applications, so it will take at least two weeks to process. Once we have assessed your application we will contact you using the details you have provided on your form, so please make sure these details are correct.

I can’t download the form?

Please fill in the short online form below and we will email a copy of the subsidy form to you.

How do I get more information?

For more information, please contact Walesi National Operations Centre, toll free on 0800 321 6600 or visit www.walesi.com.fj.

* A satellite dish will only be needed if you cannot get coverage via an antenna.

If you cannot download the form, please complete your details below to be emailed a copy.

Are you an FEA Account Holder?

Do you get the FEA subsidy for your electricity? If yes, then you may also qualify for a FREE Set Top Box.

Please fill out this form and email it back to info@walesi.com.fj. Before you email us, please make sure:

  • Your form has been witnessed by a JP/lawyer/DO/Advisory Councillor or a Police Officer
  • You have attached a copy of your FEA bill to the email
  • You have attached a copy of your ID to the email

If you do not have your form witnessed or you don’t send a copy of your FEA bill and ID with your form, we will not be able to process your application. Please note you can only get one free Walesi Set Top Box per FEA Account. If you are renting, please see the information under “annual household income…” and follow the instructions to fill out the form.

Note: If you have already completed the form, check the search function on our homepage to see if you qualify. If the search says we do not have your details, we may still be processing your application. If you want an update, call us on 0800 321 6600.

 

Is your annual household income under $30k?

If you do not receive the FEA subsidy but you have a combined annual household income under $30k you may still qualify for a FREE Set Top Box.

Please fill out this form and email it back to info@walesi.com.fj.

Before you email us, please make sure:

  • Your form has been witnessed by a JP/lawyer/DO/Advisory Councillor or a Police Officer
  • You have attached a copy of your ID to the email

If you are renting, when the form asks for ‘Power Source’, please write renting. If you do not have your form witnessed or you don’t send a copy of your ID with your form, we will not be able to process your application.

Note: If you have already completed the form, check the search on our homepage to see if you qualify. If the search says we do not have your details, we may still be processing your application. If you want an update, call us on 0800 321 6600.

SUBSIDY FOR VILLAGES

As part of this initiative, Walesi has established a fund to supply a Set Top Box, and some other resources to villages where they can show a need. If you would like to apply please download and submit the form to your nearest FEA office and leave it there, or, you can send to info@walesi.com.fj

To help us consider your application, it is important that the person signing the application has the ability to speak on behalf of the village.

For more information phone the Walesi helpline on 0800 321 6600 during business hours